As the manager of Express Lab, Lori is busy keeping the ever expanding medical laboratory running efficiently. With over 25 years of management experience, she understands the importance of patient care and all of the internal intricacies that keep the medical laboratory running efficiently.
Lori enjoys the opportunity to work with people and help make their lab experience a positive one. In fact, Lori is also an expert phlebotomist and phlebotomy instructor which enables her to jump in and help wherever needed. She has great vision for the future of Express Lab and leads the way with employees and healthcare providers, but most of all patients.
In her spare time, Lori loves spending time cooking, sewing, traveling and attending musical theatre performances. Her greatest joy is the time she spends with her family.
Andrew is a board certified ASCP laboratory technologist who has been managing the Express Lab laboratory operations since 2002. Under his direction, Express Lab continues to adapt and evolve with the ever-changing processes and regulations of clinical laboratory methods.
Andrew enjoys working in the medical laboratory where learning never ends and together with his team, they care for patients through efficient processes yielding fast results.
In his spare time, Andrew can be found on the basketball court as a volunteer coach, with his kids, or attending high school events supporting his wife who is a high school teacher. Along with raising children, he raises chickens, pigs, a dog and three cats!
With a unique blend of practice management and extensive business system experience, Steve is the Express Lab expert in the overall service experience for the patient.
Steve is a calming force within a busy and sometimes hectic environment and he is dedicated to create optimal patient experiences, even when special circumstances arise. For Steve, Express Lab is one big caring family and he loves being a part of it.
Whenever possible, Steve enjoys the great outdoors and can be found fishing, hiking, camping and shooting with his family. He has also spent a lot of time volunteering with the Boy Scouts of America helping in various positions within the organization.
As the Lab Supervisor and Client Service Representative in the Pocatello office, Gabby stays busy making sure that all processes are functioning and running smoothly.
Gabby enjoys working in the fast paced environment of Express Lab where she has the opportunity to learn new things which she says, “Keeps her work exciting.” Gabby has worn multiple hats for Express Lab since 2006. She is an LPN, a phlebotomist and a phlebotomy Instructor.
Whenever Gabby gets a chance, she loves to travel and spend time with her family!
Jennifer has been a long time member of the Express Lab team! After studying education at Ricks College in Rexburg Idaho, Jennifer began working with the diabetes educators at Rocky Mountain Diabetes Center in March of 2001.
After 1 ½ years, she transitioned to the lab when it was in its infancy and became one of the first lab managers. Jennifer worked in that capacity until her husband’s work took their family to Boise where she was able to work remotely as the Billing Manager.
As the billing manager, Jennifer keeps the many facets of medical billing in line with the ever-changing regulatory and insurance provisions. She is certified in both AAPC and ICD-10 coding.
Jennifer loves spending time with her husband, three girls and son-in-law. She can be found cheering on the sidelines of her very athletic family.