OUR STAFF
Management
Lori Leask, Director of Laboratory Business Operations
As the manager of Express Lab, Lori is busy keeping the ever expanding medical laboratory running efficiently. With over 25 years of management experience, she understands the importance of patient care and all of the internal intricacies that keep the medical laboratory running efficiently.
Lori enjoys the opportunity to work with people and help make their lab experience a positive one. In fact, Lori is also an expert phlebotomist and phlebotomy instructor which enables her to jump in and help wherever needed. She has great vision for the future of Express Lab and leads the way with employees and healthcare providers, but most of all patients.
In her spare time, Lori loves spending time cooking, sewing, traveling and attending musical theatre performances. Her greatest joy is the time she spends with her family.
Andrew Scott, Laboratory Operations Manager
Andrew is a board certified ASCP laboratory technologist who has been managing the Express Lab laboratory operations since 2002. Under his direction, Express Lab continues to adapt and evolve with the ever-changing processes and regulations of clinical laboratory methods.
Andrew enjoys working in the medical laboratory where learning never ends and together with his team, they care for patients through efficient processes yielding fast results.
In his spare time, Andrew can be found on the basketball court as a volunteer coach, with his kids, or attending high school events supporting his wife who is a high school teacher. Along with raising children, he raises chickens, pigs, a dog and three cats!
Rich Hughes, Director of Business Development
With over 25 years of advanced medical sales training and development, Rich has sub specialty training in immunology, product launch, and clinical laboratory diagnostics.
Rich has a long history of leadership with laboratories throughout the western region to include Pathology Inc., West Pacific Laboratory, and Cole Diagnostics.
Now as a part of the Express Lab family, Rich focuses on cross functional team building, market expansion, business development, and furthering the client-patient-lab relationship, through specialty offerings and industry-leading laboratory platforms.
Eida DeLeon Siegel, Client Services Manager
With over 20 years of experience in business and customer service management, Eida is committed to leading the Client Services team at Express Lab, who are dedicated to fostering strong relationships and providing exceptional patient-centered care.
Eida plays a vital role in streamlining the client onboarding process, ensuring that we fully understand and meet the unique needs of each provider through consistent personal communication.
Eida is a people-oriented individual who takes great pleasure in getting to know members of our healthcare community. She is proud to be part of a team that helps patients receive the personalized care they deserve.
In her free time, she enjoys hosting and cooking for her loved ones, always keeping an open door for those she cares about. She also enjoys being outdoors, whether it’s boating and camping at the lake, or visiting tropical beaches to snorkel and swim with turtles.
Steve Stradling, Account Manager
With a unique blend of practice management and extensive business system experience, Steve is the Express Lab expert in the overall service experience for the patient.
Steve is a calming force within a busy and sometimes hectic environment and he is dedicated to create optimal patient experiences, even when special circumstances arise. For Steve, Express Lab is one big caring family and he loves being a part of it.
Whenever possible, Steve enjoys the great outdoors and can be found fishing, hiking, camping and shooting with his family. He has also spent a lot of time volunteering with the Boy Scouts of America helping in various positions within the organization.
Marshall Holtom, Account Manager
Marshall is a dedicated and results-driven sales expert with 25 years of experience in medical sales, practice management, and specialty in orthopedics. He has a proven track record of exceeding sales targets and cultivating strong relationships with clients and patients alike.
In 2020, He oversaw the policy development and implementation of services for COVID-19 testing throughout Southeast Idaho and executed successful sales strategies that resulted in a significant percentage growth for Express Lab.
In his free time, he enjoys riding snowmobiles and motorcycles and spending time with his family.
Jennifer Clark, Billing Manager
Jennifer has been a long time member of the Express Lab team! After studying education at Ricks College in Rexburg Idaho, Jennifer began working with the diabetes educators at Rocky Mountain Diabetes Center in March of 2001.
After 1 ½ years, she transitioned to the lab when it was in its infancy and became one of the first lab managers. Jennifer worked in that capacity until her husband’s work took their family to Boise where she was able to work remotely as the Billing Manager.
As the billing manager, Jennifer keeps the many facets of medical billing in line with the ever-changing regulatory and insurance provisions. She is certified in both AAPC and ICD-10 coding.
Jennifer loves spending time with her husband, three girls and son-in-law. She can be found cheering on the sidelines of her very athletic family.
The Express Lab Team
