COVID-19 Testing Information

Healthcare provider collecting COVID-19 sample, collection sites in Boise, Garden City, Meridian, Idaho Falls, Pocatello and Rexburg.

insurance iconCOVID-19 INSURANCE/PAYMENT UPDATE

Most insurance companies are no longer paying for “screening” covid tests (e.g., for travel, cruise ships, etc.) If you would like your insurance to be billed for a COVID test, YOU MUST PRESENT A VALID ORDER signed by a healthcare provider. If you do not have an order from a healthcare provider, you will need to pay cash for the testing at the time of service.

DO I NEED TO GET TESTED?

As the COVID-19 pandemic has progressed, there are many reasons why people may want to get tested.  Now there are several testing methods that serve a variety of different purposes.

Most commonly, people who want to get tested are those who are not feeling well with existing COVID-19 symptoms.  Individuals may also want to get tested in the following circumstances:

WHICH TEST SHOULD I GET?

There are three test types to consider when requesting a COVID-19 screening.  They include the PCR, antigen and antibody tests.  Use the chart below to determine which test is right for you and learn some helpful details about each testing type.

PCR (NAAT) Test Antigen Test Antibody Test
Common Purposes Travel Authorization
Clearance for Work
Clearance for School
Suspect Exposure
Need quick results
Clearance for Work
Clearance for School
Suspect Exposure
* Does not Work for Travel Authorization
Checking for antibodies

* Does not Work for Travel Authorization

Timing Patient is Symptomatic Patient is Symptomatic 1-5 days from onset of symptoms Patient is Non-Symptomatic
Preparations
  1. Receive a doctor’s order
  2. Gather insurance info
  3. Go to testing site during operating hours. (No Appointment Necessary)
  4. Please wear a mask inside our building if you are symptomatic
  1. Receive a doctor’s order
  2. Gather insurance info
  3. Go to testing site during operating hours. (No Appointment Necessary)
  4. Please wear a mask inside our building if you are symptomatic
  1. Receive a doctor’s order
  2. Gather insurance info
  3. Go to testing site during operating hours. (No Appointment Necessary)
  4. Please wear a mask inside our building if you are symptomatic
Testing Locations Boise/Garden City

Idaho Falls

Pocatello

Rexburg

(See maps below)

Boise/Garden City

Idaho Falls

Pocatello

Rexburg

(See maps below)

Boise/Garden City

Idaho Falls

Pocatello

Rexburg

(See maps below)

Testing Type Nasal or pharyngeal swab Nasal or pharyngeal swab Blood draw
Tests for New Strains Yes Yes No
Result Timeline Result times will vary based on availability of supplies Same day 24 – 48 hours
Getting Results Patient Portal Patient Portal Patient Portal
Cost $125 + Collection Fee $75 + Collection Fee $60 + Draw Fee
Collection Fee $30 (Once Per Visit) $30 (Once Per Visit) $12 (Once Per Draw)

VERY IMPORTANT

Before you request any of these tests, check with the organization requiring the results to see which test they will accept.

DO YOU ACCEPT INSURANCE?

We accept most insurance plans including Medicaid and Medicare.  Most insurance companies are no longer paying for “screening” covid tests (e.g., for travel, cruise ships, etc.) If you would like your insurance to be billed for a COVID test, YOU MUST PRESENT A VALID ORDER signed by a healthcare provider. If you do not have an order from a healthcare provider, you will need to pay cash for the testing at the time of service.

HOW DO I GET A DOCTOR’S ORDER?

Call or visit your primary care doctor’s office. Most offices can send us an order electronically or by fax, or you can pick up a paper order from their office to bring with you for testing.

WHERE TO GET TESTED

This testing is done by collecting a nasal swab at any of our office locations in the Boise area, specifically Garden City, and East Idaho in Idaho Falls, Pocatello and Rexburg.

Garden City (Boise Area)

7988 W Marigold St., Garden City

The Boise area COVID-19 testing center is located at our Garden City location and is available during normal business hours.

Standard Hours:  Mon-Fri: 8:00 AM to 12:00 PM and 1:00 PM to 4:00 PM

Idaho Falls

3908 Washington Parkway, Idaho Falls
The Idaho Falls area COVID-19 testing center is located at our main office location and is available during normal business hours.

Standard Hours:  9:00 a.m. – 4:30 p.m. Monday-Friday

Pocatello

444 Hospital Way, Pocatello, ID 83201
The Pocatello area COVID-19 testing center is located at our Pocatello office location and is available during normal business hours.

Standard Hours:  9:00 a.m.-4:00 p.m. Monday-Friday

Rexburg

859 S. Yellowstone – Rexburg, Idaho 83440

In the upper valley, find us at our new Rexburg lab location in suite 3202 at 859 S. Yellowstone in the Henry’s Fork Plaza.

Standard Hours:  9:00 a.m.-3:00 p.m. Monday-Friday

 

WHAT IS THE RAPID TEST AND IT’S REQUIREMENTS?

The antigen test is also known as the “rapid test” or “quick test”.  We perform the antigen test for patients WHO ARE CURRENTLY EXPERIENCING SYMPTOMS AND ARE IN THE FIRST 5 DAYS OF SYMPTOMS.

A few things to note about the antigen test:

  1. The antigen test WILL NOT provide an accurate result if you are not experiencing symptoms.
  2. The antigen test DOES NOT provide adequate documentation for most travel-related requirements.
  3. All antigen testing with negative or inconclusive results will be verified by PCR testing.
  4. Symptoms need to be within 1-5 days of onset

Only an FDA-approved PCR test run by a CLIA licensed laboratory will typically meet such requirements.  Any patient who is considering or has taken this antigen test should read the following document to understand the limitations of the test and the meaning of the result: Sofia 2 Flu + SARS Antigen Assay fact sheet for patients

WHAT IS DIFFERENT ABOUT ANTIBODY TESTING?

COVID-19 Antibody Testing (sometimes called serology or IgG testing) is different than PCR and antigen testing and DOES NOT indicate an active infection. This test indicates presence of antibodies in your body which are specific to COVID-19 and means that your body has previously triggered an immune response to fight a COVID-19 infection. Since it takes your body time to generate these antibodies in numbers adequate for detection, you may get a negative result for this test even if you are actively infected. It can take 10-14 days after infection for sufficient antibodies to be present in your body to result in a positive test.

We do perform antibody testing locally and will typically have a result within 24 hours. Please note that this test requires a blood draw and CAN NOT be done from a nasal swab like the PCR testing.

HOW DO I GET MY TEST RESULT?

The best and quickest way to get your result once you’ve been tested is to register for an account on OUR PATIENT PORTAL where you will be notified as soon as your result is complete. From the portal site you will be able to produce the documentation needed to show your negative result for an employer or travel authority.

WE CAN COME TO YOUR BUSINESS!

If you own a business and are interested in our mobile services, we can come to you.  We can test employees, patients, residents for COVID-19 and other health-related conditions as part of our Corporate Wellness Program

 

AMENDED PRIVACY POLICY

Due to the nature of COVID-19 and the public health emergency which it poses, privacy rights have been amended by the U.S. Department of Health & Human Services. Click here for details.